{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-10484538","patent":{"patent_number":"US-10484538","title":"Computer-implemented method of fowarding calls predictive dialer system and data base","assignee":null,"inventors":[],"filing_date":"2018-08-20T00:00:00.000Z","publication_date":"2019-11-19T00:00:00.000Z","cpc_codes":["H04M","G10L","G10L","H04M","H04M","G10L","H04M"],"num_claims":20,"abstract":"An improved predictive dialer system and method that dials telephone numbers and connects answered calls to available agents monitors an active call between an agent and a client using speech recognition. In the active call, the speech recognition searches for occurrence of at least one key phrase that indicates intention of termination of the call; and upon occurrence of at least one key phrase, predicts a remaining time period until the call will be terminated. Based on the predicted remaining time period, during the remaining time period, the system or method determines a point of time for initiating at least one new call to a client and initiates at least one new call at the determined point of time."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Computer-implemented method of fowarding calls predictive dialer system and data base","description":"An improved predictive dialer system and method that dials telephone numbers and connects answered calls to available agents monitors an active call between an agent and a client using speech recognit","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-10484538","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-10484538","citation_suggestion":"Patentable. \"Computer-implemented method of fowarding calls predictive dialer system and data base\" (US-10484538). https://patentable.app/patents/US-10484538","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-10484538","json":"https://patentable.app/api/llm-context/US-10484538","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-30T10:34:34.969Z"}