{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-10498886","patent":{"patent_number":"US-10498886","title":"Dynamically switching communications to text interactions","assignee":null,"inventors":[],"filing_date":"2018-05-11T00:00:00.000Z","publication_date":"2019-12-03T00:00:00.000Z","cpc_codes":["H04M","H04L","H04L","H04M","H04M","G10L","G10L","H04M","H04M"],"num_claims":8,"abstract":"Methods for dynamically switching communications to text interactions are provided. In one example, a method includes the steps of receiving a phone call and determining a voice queue wait time exceeds a predetermined threshold. The phone call is routed to a speech-to-text queue based on the determination, and an audio signal associated with the phone call is converted to an instant message interaction."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Dynamically switching communications to text interactions","description":"Methods for dynamically switching communications to text interactions are provided. In one example, a method includes the steps of receiving a phone call and determining a voice queue wait time exceed","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-10498886","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-10498886","citation_suggestion":"Patentable. \"Dynamically switching communications to text interactions\" (US-10498886). https://patentable.app/patents/US-10498886","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-10498886","json":"https://patentable.app/api/llm-context/US-10498886","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-31T05:03:22.084Z"}