{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-10498898","patent":{"patent_number":"US-10498898","title":"Systems and methods for chatbot generation","assignee":null,"inventors":[],"filing_date":"2017-12-13T00:00:00.000Z","publication_date":"2019-12-03T00:00:00.000Z","cpc_codes":["H04M","G06F","G06F","G10L","G10L","G10L","H04L","H04M","G10L","G10L"],"num_claims":19,"abstract":"A method for configuring a topic-specific chatbot: clustering, by a processor, a plurality of transcripts of interactions between customers and human agents of a contact center of an enterprise to generate a plurality of clusters of interactions, each cluster of interactions corresponding to a topic, each of the interactions including agent phrases and customer phrases; for each cluster of the plurality of clusters of interactions: extracting, by the processor, a topic-specific dialogue tree for the cluster; pruning, by the processor, the topic-specific dialogue tree to generate a deterministic dialogue tree; and configuring, by the processor, a topic-specific chatbot in accordance with the deterministic dialogue tree; and outputting, by the processor, the one or more topic-specific chatbots, each of the topic-specific chatbots being configured to generate, automatically, responses to messages regarding the topic of the topic-specific chatbot from a customer in an interaction between the customer and the enterprise."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Systems and methods for chatbot generation","description":"A method for configuring a topic-specific chatbot: clustering, by a processor, a plurality of transcripts of interactions between customers and human agents of a contact center of an enterprise to gen","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-10498898","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-10498898","citation_suggestion":"Patentable. \"Systems and methods for chatbot generation\" (US-10498898). https://patentable.app/patents/US-10498898","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-10498898","json":"https://patentable.app/api/llm-context/US-10498898","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-31T01:59:10.702Z"}