{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-10498904","patent":{"patent_number":"US-10498904","title":"Automated telephone host system interaction","assignee":null,"inventors":[],"filing_date":"2018-07-19T00:00:00.000Z","publication_date":"2019-12-03T00:00:00.000Z","cpc_codes":["H04M","H04M","H04M","H04M","H04M","H04M","H04M","H04M","H04M","H04M","H04M"],"num_claims":24,"abstract":"Systems and methods for automated telephone host system interaction. A system can include one or more client applications executable by respective communication devices and a server in communication with the respective communication devices. The system can store caller information for a caller and receive, from the caller, requests associated with a service provider. Responsive to the requests, the system can cause initiation of a call center call to a call center associated with the service provider, automatically navigate a call handling system of the call center, monitor a held call center call, and detect when a live agent answers the call. A data center remote from the communication devices can at least partially control call handling at the communication devices."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Automated telephone host system interaction","description":"Systems and methods for automated telephone host system interaction. A system can include one or more client applications executable by respective communication devices and a server in communication w","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-10498904","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-10498904","citation_suggestion":"Patentable. \"Automated telephone host system interaction\" (US-10498904). https://patentable.app/patents/US-10498904","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-10498904","json":"https://patentable.app/api/llm-context/US-10498904","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-31T00:18:57.826Z"}