{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-10530940","patent":{"patent_number":"US-10530940","title":"Information processing method, information processing apparatus, and non-transitory recording medium storing instructions for executing an information processing method","assignee":null,"inventors":[],"filing_date":"2018-12-12T00:00:00.000Z","publication_date":"2020-01-07T00:00:00.000Z","cpc_codes":["H04N","G06F","G06V","H04L","H04L","H04N","H04N","G06V","H04N"],"num_claims":9,"abstract":"An information processing method, apparatus, and non-transitory recording medium storing instructions for executing an information processing method. The information processing method, performed by a computer connectable to a terminal via a network, includes determining a status of a device based on a first image of the device transmitted from the terminal, specifying a solution for a problem occurring in the device based on the status of the device, displaying a first message on the terminal to indicate the specified solution, displaying a second message on the terminal to request a second image obtained by photographing a specified part of the device or the device in a specified state, updating the status of the device based on the second image, specifying the solution for the problem in accordance with the updated status of the device, and displaying a third message on the terminal to indicate the specified solution for the problem."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Information processing method, information processing apparatus, and non-transitory recording medium storing instructions for executing an information processing method","description":"An information processing method, apparatus, and non-transitory recording medium storing instructions for executing an information processing method. The information processing method, performed by a ","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-10530940","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-10530940","citation_suggestion":"Patentable. \"Information processing method, information processing apparatus, and non-transitory recording medium storing instructions for executing an information processing method\" (US-10530940). https://patentable.app/patents/US-10530940","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-10530940","json":"https://patentable.app/api/llm-context/US-10530940","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-31T06:58:35.969Z"}