{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11240181","patent":{"patent_number":"US-11240181","title":"Artificial intelligence assisted service provisioning and modification for delivering message-based services","assignee":null,"inventors":[],"filing_date":"2020-11-09T00:00:00.000Z","publication_date":"2022-02-01T00:00:00.000Z","cpc_codes":["H04L","G06N","G06N","G06N","G06N","G06N","G16H","G16H","G16H","G16H","G16H","G16H","G16H","H04L","H04L","H04L","G06N","G06N","G06N","G06N","G06N","G06N","G06N","G06N","G06N","G06N","H04L","H04L"],"num_claims":23,"abstract":"Systems and methods involving AI-assisted service provisioning and modification for delivering message-based services. One exemplary method includes: receiving an input sequence from a user in relation to a request for a service, the input sequence including one or more inputs; processing the input sequence to determine a service type; associating a workflow with the request based at least in part on the service type and a profile of the user, the workflow including a set of one or more steps, a step of the set of one or more steps corresponding to a set of attributes including at least one of: a communication mode, a communication type, or a communication priority, the workflow being performed by at least one of: a chatbot, an AI assistant, or a service professional; modifying the workflow based on a new input sequent from the user using a workflow engine comprising at least one of: an AI model, a machine learning model, and a ruleset; and interacting with the user based at least in part on the workflow to deliver the service."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Artificial intelligence assisted service provisioning and modification for delivering message-based services","description":"Systems and methods involving AI-assisted service provisioning and modification for delivering message-based services. One exemplary method includes: receiving an input sequence from a user in relatio","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11240181","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11240181","citation_suggestion":"Patentable. \"Artificial intelligence assisted service provisioning and modification for delivering message-based services\" (US-11240181). https://patentable.app/patents/US-11240181","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11240181","json":"https://patentable.app/api/llm-context/US-11240181","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-30T07:34:43.107Z"}