{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11243991","patent":{"patent_number":"US-11243991","title":"Contextual help recommendations for conversational interfaces based on interaction patterns","assignee":null,"inventors":[],"filing_date":"2020-06-05T00:00:00.000Z","publication_date":"2022-02-08T00:00:00.000Z","cpc_codes":["G06F","G06F","G06F","G06F","H04L","G06F","G06F"],"num_claims":20,"abstract":"A mechanism is provided to implement a chatbot application for providing contextual help recommendations based on conversational context and interaction patterns. The chatbot application receives a query from a user and applies natural language processing (NLP) to the query to determine an objective of the query and a confidence of the objective. Responsive to determining the confidence of the objective is below a predetermined threshold, the chatbot application automatically generates a first set of recommendations to the user based on the conversation context and activates a contextual help recommendation button to indicate to the user that the first set of recommendations are available to be viewed."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Contextual help recommendations for conversational interfaces based on interaction patterns","description":"A mechanism is provided to implement a chatbot application for providing contextual help recommendations based on conversational context and interaction patterns. The chatbot application receives a qu","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11243991","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11243991","citation_suggestion":"Patentable. \"Contextual help recommendations for conversational interfaces based on interaction patterns\" (US-11243991). https://patentable.app/patents/US-11243991","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11243991","json":"https://patentable.app/api/llm-context/US-11243991","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-31T18:37:37.649Z"}