{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11252279","patent":{"patent_number":"US-11252279","title":"Method and system for fraud clustering by content and biometrics analysis","assignee":null,"inventors":[],"filing_date":"2021-07-15T00:00:00.000Z","publication_date":"2022-02-15T00:00:00.000Z","cpc_codes":["H04M","G06F","G06F","G10L","G10L","G10L","G10L","G10L","G10L","H04M","H04M","G06F","G06F","G06F","H04M","H04M","H04M","H04M","H04M"],"num_claims":18,"abstract":"A computer-implemented method for proactive fraudster exposure in a customer service center according to content analysis and voice biometrics analysis, is provided herein. The computer-implemented method includes: (i) performing a first type analysis to cluster the call interactions into ranked clusters and storing the ranked clusters in a clusters database; (ii) performing a second type analysis on a predefined amount of the highest ranked clusters, into ranked clusters and storing the ranked clusters; the first type analysis is a content analysis and the second type analysis is a voice biometrics analysis, or vice versa; (iii) retrieving from the ranked clusters, a list of fraudsters; and (iv) transmitting the list of potential fraudsters to an application to display to a user said list of potential fraudsters via a display unit."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Method and system for fraud clustering by content and biometrics analysis","description":"A computer-implemented method for proactive fraudster exposure in a customer service center according to content analysis and voice biometrics analysis, is provided herein. The computer-implemented me","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11252279","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11252279","citation_suggestion":"Patentable. \"Method and system for fraud clustering by content and biometrics analysis\" (US-11252279). https://patentable.app/patents/US-11252279","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11252279","json":"https://patentable.app/api/llm-context/US-11252279","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-30T14:30:01.737Z"}