{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11263207","patent":{"patent_number":"US-11263207","title":"Performing root cause analysis for information technology incident management using cognitive computing","assignee":null,"inventors":[],"filing_date":"2018-10-11T00:00:00.000Z","publication_date":"2022-03-01T00:00:00.000Z","cpc_codes":["G06F","G06F","G06F","G06F","G06F","G06F","G06F","G06F"],"num_claims":20,"abstract":"Methods and systems for performing root cause analysis for information technology incident management using cognitive computing are disclosed. A method includes: generating, by a computing device, a cache including a plurality of links between causes and solutions; obtaining, by the computing device, information about a current incident; generating, by the computing device, search keys from the information about the current incident using natural language processing; searching, by the computing device, the cache using the search keys; iteratively generating, by the computing device, new search keys using results from a previous search and searching the cache using the new search keys; and displaying, by the computing device, solutions based on results from the searching and the iteratively generating and searching."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Performing root cause analysis for information technology incident management using cognitive computing","description":"Methods and systems for performing root cause analysis for information technology incident management using cognitive computing are disclosed. A method includes: generating, by a computing device, a c","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11263207","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11263207","citation_suggestion":"Patentable. \"Performing root cause analysis for information technology incident management using cognitive computing\" (US-11263207). https://patentable.app/patents/US-11263207","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11263207","json":"https://patentable.app/api/llm-context/US-11263207","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-30T09:14:25.319Z"}