{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11283748","patent":{"patent_number":"US-11283748","title":"Message based information technology service management","assignee":null,"inventors":[],"filing_date":"2015-08-31T00:00:00.000Z","publication_date":"2022-03-22T00:00:00.000Z","cpc_codes":["G06Q","G06Q","H04L","H04L","G06F","G06Q"],"num_claims":20,"abstract":"In one implementation, a system for message based information technology service management includes an editor engine to generate a first message that includes a description of a service request, an action engine to add a number of actions to the first message relating to the service request, and a response engine to send a second message to a number of users based on the service request and the number of actions added to the first message."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Message based information technology service management","description":"In one implementation, a system for message based information technology service management includes an editor engine to generate a first message that includes a description of a service request, an a","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11283748","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11283748","citation_suggestion":"Patentable. \"Message based information technology service management\" (US-11283748). https://patentable.app/patents/US-11283748","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11283748","json":"https://patentable.app/api/llm-context/US-11283748","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-30T18:51:12.312Z"}