{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11283923","patent":{"patent_number":"US-11283923","title":"Method and apparatus for handling citizen callback of public-safety officer","assignee":null,"inventors":[],"filing_date":"2021-03-22T00:00:00.000Z","publication_date":"2022-03-22T00:00:00.000Z","cpc_codes":["H04M","H04M","H04M","H04M","H04W","H04W","H04M","H04M"],"num_claims":11,"abstract":"In order to address the above-mentioned need, a method for routing civilian calls to an associated public-safety officer is provided herein. During operation, a call processor receives a civilian call having a source identifier number identifying a source of the call and a target identifier number identifying a target of the call. A current status priority of the associated public-safety officer is determined as a function of the current assignment status, and when the current status priority is less than the incident record priority, the civilian call is routed directly to a mobile device associated with the associated public-safety officer. When the current status priority is greater than the incident record priority, the civilian call is routed directly to one of a public-safety answering point or an automated voice mail system."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Method and apparatus for handling citizen callback of public-safety officer","description":"In order to address the above-mentioned need, a method for routing civilian calls to an associated public-safety officer is provided herein. During operation, a call processor receives a civilian call","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11283923","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11283923","citation_suggestion":"Patentable. \"Method and apparatus for handling citizen callback of public-safety officer\" (US-11283923). https://patentable.app/patents/US-11283923","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11283923","json":"https://patentable.app/api/llm-context/US-11283923","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-31T05:56:40.421Z"}