{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11288162","patent":{"patent_number":"US-11288162","title":"Optimizing interaction flows","assignee":null,"inventors":[],"filing_date":"2019-03-06T00:00:00.000Z","publication_date":"2022-03-29T00:00:00.000Z","cpc_codes":["G06F","G06F","G10L","H04L","H04L","H04M","H04M","H04M"],"num_claims":18,"abstract":"Methods, apparatus, systems, computing devices, computing entities, and/or the like for optimizing interaction flows. For example, upon receiving an inbound interaction, the interaction is routed to either a baseline interaction flow or one of a plurality of experimental interaction flows. Using one or more target metrics, the experimental interaction flows can be monitored and further configured to optimize the interaction flows and parameters."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Optimizing interaction flows","description":"Methods, apparatus, systems, computing devices, computing entities, and/or the like for optimizing interaction flows. For example, upon receiving an inbound interaction, the interaction is routed to e","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11288162","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11288162","citation_suggestion":"Patentable. \"Optimizing interaction flows\" (US-11288162). https://patentable.app/patents/US-11288162","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11288162","json":"https://patentable.app/api/llm-context/US-11288162","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-30T10:32:48.398Z"}