{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11288714","patent":{"patent_number":"US-11288714","title":"Systems and methods for pre-communicating shoppers communication preferences to retailers","assignee":null,"inventors":[],"filing_date":"2018-06-29T00:00:00.000Z","publication_date":"2022-03-29T00:00:00.000Z","cpc_codes":["G06Q","G06F","G06F","G06N","G06Q","G06V","G06V","G10L","G10L","H04L","H04L","H04W","H04W","G06F","G06N","G06N","G06N","G06N"],"num_claims":13,"abstract":"Systems and methods are provided for providing a customized user experience. Providing a customized user experience may include receiving, from a graphical user interface displayed on a mobile device a user input indicative of a preferred level of interaction by the user, and monitoring, by a sensor, a facial expression of the user. Then, a first preference metric may be assigned to the user based on the monitored facial expression. Providing a customized user experience may further include monitoring, by a sensor, a behavior of the user, assigning a second preference metric based on the monitored behavior, and aggregating at least the user input, the first preference unit, and the second preference metric to generate a preference score of the user. The preference score may be stored in a central database, displayed on a remote device, and used to modify a customer service experience."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Systems and methods for pre-communicating shoppers communication preferences to retailers","description":"Systems and methods are provided for providing a customized user experience. Providing a customized user experience may include receiving, from a graphical user interface displayed on a mobile device ","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11288714","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11288714","citation_suggestion":"Patentable. \"Systems and methods for pre-communicating shoppers communication preferences to retailers\" (US-11288714). https://patentable.app/patents/US-11288714","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11288714","json":"https://patentable.app/api/llm-context/US-11288714","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-30T09:17:37.039Z"}