{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11297184","patent":{"patent_number":"US-11297184","title":"Systems and methods for electronically predicting future customer interactions","assignee":null,"inventors":[],"filing_date":"2020-10-08T00:00:00.000Z","publication_date":"2022-04-05T00:00:00.000Z","cpc_codes":["H04M","H04M","H04M","H04M"],"num_claims":18,"abstract":"A computer-implemented method and system for streamlining interactions between a customer and a company representative. Information related to a customer is received by a company representative. A predicted future action by the customer is then calculated by a computer process wherein the calculation is based on the received information. The predicted future action is then caused to be displayed on a computer operated by a representative of the company. A conversation plan may be generated according to the information and a business rule which may be displayed on the representative's computer."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Systems and methods for electronically predicting future customer interactions","description":"A computer-implemented method and system for streamlining interactions between a customer and a company representative. Information related to a customer is received by a company representative. A pre","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11297184","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11297184","citation_suggestion":"Patentable. \"Systems and methods for electronically predicting future customer interactions\" (US-11297184). https://patentable.app/patents/US-11297184","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11297184","json":"https://patentable.app/api/llm-context/US-11297184","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-30T21:21:37.714Z"}