{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11301879","patent":{"patent_number":"US-11301879","title":"Systems and methods for quantifying customer engagement","assignee":null,"inventors":[],"filing_date":"2019-08-28T00:00:00.000Z","publication_date":"2022-04-12T00:00:00.000Z","cpc_codes":["G06Q","G06Q","G06Q","G06Q","G16H","G16H"],"num_claims":21,"abstract":"A health care provider (HCP) engagement engine is disclosed. The HCP engagement engine facilitates effective communication between pharmaceutical sales representatives (pharma reps) and HCPs by tracking actions performed by pharma reps to sell products to HCPs, analyzing the actions, and eliminating confounding effects due to inbound and outbound activities. Inbound activities include behaviors performed by pharma reps to the HCPs, while outbound activities are taken by HCPs in response to the inbound activities. Reducing confounding allows the pharma reps to have better information about which behaviors best drive HCP engagement."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Systems and methods for quantifying customer engagement","description":"A health care provider (HCP) engagement engine is disclosed. The HCP engagement engine facilitates effective communication between pharmaceutical sales representatives (pharma reps) and HCPs by tracki","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11301879","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11301879","citation_suggestion":"Patentable. \"Systems and methods for quantifying customer engagement\" (US-11301879). https://patentable.app/patents/US-11301879","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11301879","json":"https://patentable.app/api/llm-context/US-11301879","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-30T19:46:17.629Z"}