{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11302346","patent":{"patent_number":"US-11302346","title":"System and method for frustration detection","assignee":null,"inventors":[],"filing_date":"2020-01-30T00:00:00.000Z","publication_date":"2022-04-12T00:00:00.000Z","cpc_codes":["G06F","G10L","G06F","G06N","G06Q","G06Q","G06Q","G10L","G10L","G10L","H04M","G06N","G06N","G10L","H04M","H04M"],"num_claims":21,"abstract":"A computer based system and method for automatically detecting frustration in an interaction, may include: identifying in the interaction using a set of linguistic rules, natural language patterns related to frustration, wherein the linguistic rules further define weights associated with the natural language patterns and rule metadata; reviewing the rule metadata associated with the identified natural language patterns to identify override attributes, wherein if the rule metadata does not include override attributes, then a frustration level in the interaction is determined based on the identified natural language patterns and weights associated with the identified natural language patterns; and if the rule metadata includes override attributes than the frustration level is determined based on the identified override attributes."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"System and method for frustration detection","description":"A computer based system and method for automatically detecting frustration in an interaction, may include: identifying in the interaction using a set of linguistic rules, natural language patterns rel","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11302346","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11302346","citation_suggestion":"Patentable. \"System and method for frustration detection\" (US-11302346). https://patentable.app/patents/US-11302346","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11302346","json":"https://patentable.app/api/llm-context/US-11302346","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-31T08:00:07.691Z"}