{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11307739","patent":{"patent_number":"US-11307739","title":"Dynamic multi-channel publisher","assignee":null,"inventors":[],"filing_date":"2020-03-24T00:00:00.000Z","publication_date":"2022-04-19T00:00:00.000Z","cpc_codes":["G06F","G06F","G06F","H04L","H04L","H04L","H04M"],"num_claims":20,"abstract":"Disclosed herein are method, system and device embodiments for responding to a customer via a dynamic multi-channel publisher. An embodiment operates by providing a window in a graphical user interface (GUI) that provides access to a list of channels related to a customer, receiving a selection of a first channel from the list of channels in response to a request from the customer using a second channel from the list of channels, and updating the window with one or more message types and one or more action types corresponding to the first channel to respond to the request. The list of channels corresponds to multiple applications available to communicate with the customer, and the first channel is different from the second channel."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Dynamic multi-channel publisher","description":"Disclosed herein are method, system and device embodiments for responding to a customer via a dynamic multi-channel publisher. An embodiment operates by providing a window in a graphical user interfac","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11307739","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11307739","citation_suggestion":"Patentable. \"Dynamic multi-channel publisher\" (US-11307739). https://patentable.app/patents/US-11307739","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11307739","json":"https://patentable.app/api/llm-context/US-11307739","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-30T17:18:49.248Z"}