{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11308530","patent":{"patent_number":"US-11308530","title":"Automated personalized customer service utilizing lighting","assignee":null,"inventors":[],"filing_date":"2018-06-20T00:00:00.000Z","publication_date":"2022-04-19T00:00:00.000Z","cpc_codes":["G06Q","G01C","G06F","G06Q"],"num_claims":20,"abstract":"Systems and methods for automated personalized customer service are disclosed. In embodiments, a method comprises: determining, by a computing device, at least one object from a plurality of objects within a venue matches a search query received from a user; assigning to the user, by the computing device, a select lighting type from a plurality of available lighting types, wherein the select lighting type is not available for the computing device to assign to other users while assigned to the user; providing, by the computing device, a notification to the user regarding the select lighting type; selecting, by the computing device, a target lighting device from a plurality of lighting devices within the venue, the target lighting device being associated with the at least one object; initiating, by the computing device, a first illumination event of the target lighting device based on the select lighting type."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Automated personalized customer service utilizing lighting","description":"Systems and methods for automated personalized customer service are disclosed. In embodiments, a method comprises: determining, by a computing device, at least one object from a plurality of objects w","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11308530","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11308530","citation_suggestion":"Patentable. \"Automated personalized customer service utilizing lighting\" (US-11308530). https://patentable.app/patents/US-11308530","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11308530","json":"https://patentable.app/api/llm-context/US-11308530","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-30T23:55:41.043Z"}