{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11468484","patent":{"patent_number":"US-11468484","title":"Direct-to-business feedback communication and database management system","assignee":null,"inventors":[],"filing_date":"2019-06-21T00:00:00.000Z","publication_date":"2022-10-11T00:00:00.000Z","cpc_codes":["G06Q","G06F","G06F"],"num_claims":12,"abstract":"A method and a direct-to-business feedback communication and database management system (DTBFCDMS) for communicating enhanced feedback from a customer directly to a business entity in real time is provided. The DTBFCDMS controls a client application deployed on a customer device and renders a customer feedback interface (CFI) on the customer device. The DTBFCDMS renders information of a business entity in response to a search query received from the customer device, renders feedback categories on the CFI, receives feedback of one or more media types associated with a selected feedback category from the customer device via the CFI, stores the feedback in one or more client databases, extracts feedback elements from the feedback, weights each feedback element based on weighting criteria, generates a score for the feedback based on the weighting of each feedback element, and transmits the feedback with the generated score directly to the business entity in real time."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Direct-to-business feedback communication and database management system","description":"A method and a direct-to-business feedback communication and database management system (DTBFCDMS) for communicating enhanced feedback from a customer directly to a business entity in real time is pro","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11468484","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11468484","citation_suggestion":"Patentable. \"Direct-to-business feedback communication and database management system\" (US-11468484). https://patentable.app/patents/US-11468484","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11468484","json":"https://patentable.app/api/llm-context/US-11468484","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-30T09:39:45.686Z"}