{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11481785","patent":{"patent_number":"US-11481785","title":"Agnostic customer relationship management with browser overlay and campaign management portal","assignee":null,"inventors":[],"filing_date":"2020-04-24T00:00:00.000Z","publication_date":"2022-10-25T00:00:00.000Z","cpc_codes":["G06Q","G06F","G06F","G06F","G06Q","G06T","G06T"],"num_claims":20,"abstract":"Automated computing machinery agnostically augmenting a CRM application, including an agent hub that associates an identity of a tele-agent and an indication whether the tele-agent is logged on to the agent hub; the agent hub operatively coupled to a browser, the browser bearing a browser extension through which a sales template for a sales campaign to which the tele-agent is assigned to work is operatively exposed as a GUI overlay of the browser, the overlay overlaid upon a web page of the CRM application; a leadership hub that associates the tele-agent and the sales campaign to which the tele-agent is assigned, the leadership hub operatively coupled to the agent hub; and a campaign management portal that associates the sales campaign and the display template, the display template associating a question and an answer form, the campaign management portal operatively coupled for data communications to the agent hub."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Agnostic customer relationship management with browser overlay and campaign management portal","description":"Automated computing machinery agnostically augmenting a CRM application, including an agent hub that associates an identity of a tele-agent and an indication whether the tele-agent is logged on to the","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11481785","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11481785","citation_suggestion":"Patentable. \"Agnostic customer relationship management with browser overlay and campaign management portal\" (US-11481785). https://patentable.app/patents/US-11481785","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11481785","json":"https://patentable.app/api/llm-context/US-11481785","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-31T07:01:48.799Z"}