{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11488240","patent":{"patent_number":"US-11488240","title":"Dynamic chatbot session based on product image and description discrepancy","assignee":null,"inventors":[],"filing_date":"2020-09-21T00:00:00.000Z","publication_date":"2022-11-01T00:00:00.000Z","cpc_codes":["G06Q","G06F","G06F","G06F","G06N","H04L","G06N","G06N"],"num_claims":20,"abstract":"In an approach for initiating a chatbot session responsive to determining a product image and product description discrepancy, a processor, responsive to a user browsing a product listing for a product on an ecommerce website, processes a product description of the product listing using natural language processing (NLP) to generate a list of actor-subject negations from the product description. A processor processes a set of product images of the product listing to generate a list of entities from the set of product images. A processor correlates the list of actor-subject negations from the product description and the list of entities from the set of product images. A processor identifies at least one discrepancy between at least one actor-subject negation and at least one entity. A processor initiates, while the user is still browsing the product listing, a chat session with a chatbot of the ecommerce website."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Dynamic chatbot session based on product image and description discrepancy","description":"In an approach for initiating a chatbot session responsive to determining a product image and product description discrepancy, a processor, responsive to a user browsing a product listing for a produc","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11488240","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11488240","citation_suggestion":"Patentable. \"Dynamic chatbot session based on product image and description discrepancy\" (US-11488240). https://patentable.app/patents/US-11488240","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11488240","json":"https://patentable.app/api/llm-context/US-11488240","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-30T20:05:00.530Z"}