{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11507903","patent":{"patent_number":"US-11507903","title":"Dynamic formation of inside sales team or expert support team","assignee":null,"inventors":[],"filing_date":"2020-10-01T00:00:00.000Z","publication_date":"2022-11-22T00:00:00.000Z","cpc_codes":["G06Q","G06F","G06F","G06F","G06N","G06N","G06N","G06Q","G06Q","G06Q","G06Q","G06N","G06N"],"num_claims":20,"abstract":"Customer relationship management (“CRM”) method implemented in a computer system, including a lead knowledge engine in communication with a plurality of tele-agent stations. The lead knowledge engine includes a semantic graph database with a knowledge graph and a dynamic profiling module configured to identify query tele-agents via tele-agent dashboards to receive internal sales information indicative of product product/service interest and tele-agent experience and expertise. The lead knowledge engine is further configured to query a sales analytics engine and receive external sales information to identify product/service interest and generate target-lead profiles. The lead knowledge engine automatically ranks tele-agents and creates inside sales or expert support teams to support particular products or services, parses leads, and updates tele-agent dashboards."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Dynamic formation of inside sales team or expert support team","description":"Customer relationship management (“CRM”) method implemented in a computer system, including a lead knowledge engine in communication with a plurality of tele-agent stations. The lead knowledge engine ","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11507903","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11507903","citation_suggestion":"Patentable. \"Dynamic formation of inside sales team or expert support team\" (US-11507903). https://patentable.app/patents/US-11507903","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11507903","json":"https://patentable.app/api/llm-context/US-11507903","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-31T09:25:10.182Z"}