{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11509761","patent":{"patent_number":"US-11509761","title":"Controlling a graphical user interface for workflow","assignee":null,"inventors":[],"filing_date":"2021-04-14T00:00:00.000Z","publication_date":"2022-11-22T00:00:00.000Z","cpc_codes":["H04M","G06Q","H04M","H04M","H04M","H04M"],"num_claims":20,"abstract":"Embodiments provide a method for providing a call center supplemental workflow tool, including: receiving from a database a workflow decisional matrix, a plurality of questions, and a plurality of scripts; displaying a web-based graphical user interface on a display providing at least one question or one script; receiving user input; determining, at least another question or at least another script, to be displayed, wherein determining is based upon the user input and the decisional matrix and advances the workflow; based upon the decisional matrix, determining that the workflow has been completed; providing an output of the questions displayed and the user input received; and the output being provided to a primary software application. Other aspects are described and claimed."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Controlling a graphical user interface for workflow","description":"Embodiments provide a method for providing a call center supplemental workflow tool, including: receiving from a database a workflow decisional matrix, a plurality of questions, and a plurality of scr","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11509761","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11509761","citation_suggestion":"Patentable. \"Controlling a graphical user interface for workflow\" (US-11509761). https://patentable.app/patents/US-11509761","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11509761","json":"https://patentable.app/api/llm-context/US-11509761","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-31T03:59:39.596Z"}