{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11513872","patent":{"patent_number":"US-11513872","title":"System and AI pattern model for actionable alerts for events within a ChatOps platform","assignee":null,"inventors":[],"filing_date":"2021-03-24T00:00:00.000Z","publication_date":"2022-11-29T00:00:00.000Z","cpc_codes":["G06F","G06F","G06F","G06F","G06F","G06F","G06N","G06V","H04L","G06F","G06F","G06F","G06N"],"num_claims":20,"abstract":"In an approach for building a machine learning model that predicts the appropriate action to resolve a malfunction or system error, a processor receives an alert that a malfunction or a system error has occurred. A processor creates a workspace on a ChatOps platform integrated with a chatbot and one or more tools. A processor inputs data relating to the alert in a natural language format. A processor processes the data using a natural language processing algorithm. Responsive to determining a pre-set threshold for outputting the appropriate action is not met, a processor establishes a conversation between two or more support service agents in the workspace. A processor monitors the conversation using the natural language processing algorithm. A processor analyzes a transcript of the conversation using text analytics or pattern matching. A processor creates and trains a machine learning model to predict the appropriate action in future iterations."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"System and AI pattern model for actionable alerts for events within a ChatOps platform","description":"In an approach for building a machine learning model that predicts the appropriate action to resolve a malfunction or system error, a processor receives an alert that a malfunction or a system error h","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11513872","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11513872","citation_suggestion":"Patentable. \"System and AI pattern model for actionable alerts for events within a ChatOps platform\" (US-11513872). https://patentable.app/patents/US-11513872","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11513872","json":"https://patentable.app/api/llm-context/US-11513872","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-30T14:38:13.512Z"}