{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11521087","patent":{"patent_number":"US-11521087","title":"Method, electronic device, and computer program product for processing information","assignee":null,"inventors":[],"filing_date":"2020-08-03T00:00:00.000Z","publication_date":"2022-12-06T00:00:00.000Z","cpc_codes":["G06N","G06F","G06F","G06N","G06N","G06N","G06N"],"num_claims":20,"abstract":"Embodiments of the present disclosure relate to a method, an electronic device, and a computer program product for processing information. According to an example embodiment, the method includes: acquiring a service request record set, each service request record in the service request record set relating to a problem encountered by a user when the user is provided with a service and a solution to the problem; constructing a language model based on a first subset in the service request record set and an initial model, the initial model being trained using a predetermined corpus and configured to determine vector representations of words and sentences in the corpus; and constructing a classification model based on a second subset in the service request record set and the language model, the classification model being capable of determining a solution to a pending problem, and the first subset being different from the second subset."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Method, electronic device, and computer program product for processing information","description":"Embodiments of the present disclosure relate to a method, an electronic device, and a computer program product for processing information. According to an example embodiment, the method includes: acqu","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11521087","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11521087","citation_suggestion":"Patentable. \"Method, electronic device, and computer program product for processing information\" (US-11521087). https://patentable.app/patents/US-11521087","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11521087","json":"https://patentable.app/api/llm-context/US-11521087","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-31T03:13:02.335Z"}