{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11943178","patent":{"patent_number":"US-11943178","title":"Systems and methods for multi-channel messaging and communication","assignee":null,"inventors":[],"filing_date":"2022-12-28T00:00:00.000Z","publication_date":"2024-03-26T00:00:00.000Z","cpc_codes":["H04L","H04L","H04L"],"num_claims":15,"abstract":"A method is provided for operating a multi-channel messaging system. The method may provide automated conversation across multiple communication channels associated with a user by: selecting a first communication channel from the multiple communication channels, wherein the first communication channel is hosted by a first communication server; receiving, via an existing user interface of the first communication channel, a first user input via as part of a conversation with a chatbot, wherein the chatbot comprises a communication data structure comprising a plurality of communication paths; selecting a communication path based on the first user input; and generating a first feedback in response to the first user input according to the selected communication path."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Systems and methods for multi-channel messaging and communication","description":"A method is provided for operating a multi-channel messaging system. The method may provide automated conversation across multiple communication channels associated with a user by: selecting a first c","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11943178","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11943178","citation_suggestion":"Patentable. \"Systems and methods for multi-channel messaging and communication\" (US-11943178). https://patentable.app/patents/US-11943178","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11943178","json":"https://patentable.app/api/llm-context/US-11943178","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-31T03:12:44.994Z"}