{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11960842","patent":{"patent_number":"US-11960842","title":"Methods and apparatus for natural language understanding in conversational systems using machine learning processes","assignee":null,"inventors":[],"filing_date":"2021-02-27T00:00:00.000Z","publication_date":"2024-04-16T00:00:00.000Z","cpc_codes":["G06F","G06F","G06F","G06F","G06F","G06N","G06N","G06N","G06N"],"num_claims":18,"abstract":"This application relates to apparatus and methods for natural language understanding in conversational systems using machine learning processes. In some examples, a computing device receives a request that identifies textual data. The computing device applies a natural language model to the textual data to generate first embeddings. In some examples, the natural language model is trained on retail data, such as item descriptions and chat session data. The computing device also applies a dependency based model to the textual data to generate second embeddings. Further, the computing device concatenates the first and second embeddings, and applies an intent and entity classifier to the concatenated embeddings to determine entities, and an intent, for the request. The computing device may generate a response to the request based on the determined intent and entities."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Methods and apparatus for natural language understanding in conversational systems using machine learning processes","description":"This application relates to apparatus and methods for natural language understanding in conversational systems using machine learning processes. In some examples, a computing device receives a request","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11960842","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11960842","citation_suggestion":"Patentable. \"Methods and apparatus for natural language understanding in conversational systems using machine learning processes\" (US-11960842). https://patentable.app/patents/US-11960842","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11960842","json":"https://patentable.app/api/llm-context/US-11960842","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-31T04:48:23.000Z"}