{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11960847","patent":{"patent_number":"US-11960847","title":"Systems and methods for generating responses for an intelligent virtual","assignee":null,"inventors":[],"filing_date":"2020-03-31T00:00:00.000Z","publication_date":"2024-04-16T00:00:00.000Z","cpc_codes":["G06F","G06F","G06F","G06N","G06N","G06N"],"num_claims":20,"abstract":"Systems and methods are described to automatically generate candidate questions and responses to speed the process of response creation and editing for commercial IVAs and chatbots. Rather than create the questions and responses from scratch for a new IVA, the system uses existing questions and responses from a previous or related IVA to train a model that can generate proposed responses to provided questions. The model, or a different model, can further be trained to generate responses using data taken from company or entity-specific data sources such as websites and knowledge bases. After a set of questions and responses have been generated for an IVA they may be reviewed by one or more human reviewers to ensure they are of a suitable quality. Where no previous or related IVA exists to provide example responses, the model may be trained solely using the company or entity-specific data."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Systems and methods for generating responses for an intelligent virtual","description":"Systems and methods are described to automatically generate candidate questions and responses to speed the process of response creation and editing for commercial IVAs and chatbots. Rather than create","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11960847","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11960847","citation_suggestion":"Patentable. \"Systems and methods for generating responses for an intelligent virtual\" (US-11960847). https://patentable.app/patents/US-11960847","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11960847","json":"https://patentable.app/api/llm-context/US-11960847","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-31T04:11:03.745Z"}