{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11961146","patent":{"patent_number":"US-11961146","title":"Method and system for providing a cognitive virtual health and life insurance customer service representative","assignee":null,"inventors":[],"filing_date":"2023-02-22T00:00:00.000Z","publication_date":"2024-04-16T00:00:00.000Z","cpc_codes":["G06Q","G06F","G06F"],"num_claims":23,"abstract":"An anthropomorphic, artificial intelligence-based system and method to provide benefits products field underwriting and post-enrollment customer services through a cognitive virtual assistant. The system can contact to one or more third-party benefits provider systems to obtain coverage details, provider types and location details, and to modify member coverage types on behalf of the member. The system can contact third-party pharmacy systems to fill medical prescriptions. The system can contact third-party medical services for providing information directed to medical services."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Method and system for providing a cognitive virtual health and life insurance customer service representative","description":"An anthropomorphic, artificial intelligence-based system and method to provide benefits products field underwriting and post-enrollment customer services through a cognitive virtual assistant. The sys","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11961146","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11961146","citation_suggestion":"Patentable. \"Method and system for providing a cognitive virtual health and life insurance customer service representative\" (US-11961146). https://patentable.app/patents/US-11961146","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11961146","json":"https://patentable.app/api/llm-context/US-11961146","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-31T18:03:33.073Z"}