{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11962560","patent":{"patent_number":"US-11962560","title":"Techniques for supervising communications from multiple communication modalities","assignee":null,"inventors":[],"filing_date":"2022-05-13T00:00:00.000Z","publication_date":"2024-04-16T00:00:00.000Z","cpc_codes":["H04L","G06F","H04L","H04L","H04L"],"num_claims":20,"abstract":"Disclosed herein is a computing device and data store for use in the storage and retrieval of communication objects. The computing device can receive a first communication sent using a first communication modality and a second communication sent using a second communication modality. The computing device can determine that the first communication and the second communication correspond to a single interaction. The computing device can generate a communication object with a communications in a particular structure consistent across communication modalities using the first communication and the second communication. The computing device can determine contexts from the communication object and store the communication object in a database with the contexts. The computing device can retrieve the communication object in response to a search request based on the contexts."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Techniques for supervising communications from multiple communication modalities","description":"Disclosed herein is a computing device and data store for use in the storage and retrieval of communication objects. The computing device can receive a first communication sent using a first communica","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11962560","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11962560","citation_suggestion":"Patentable. \"Techniques for supervising communications from multiple communication modalities\" (US-11962560). https://patentable.app/patents/US-11962560","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11962560","json":"https://patentable.app/api/llm-context/US-11962560","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-31T07:47:43.956Z"}