{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11967309","patent":{"patent_number":"US-11967309","title":"Methods and apparatus for leveraging machine learning for generating responses in an interactive response system","assignee":null,"inventors":[],"filing_date":"2021-12-01T00:00:00.000Z","publication_date":"2024-04-23T00:00:00.000Z","cpc_codes":["G06F","G10L","G10L","G10L","H04M","H04M","G10L"],"num_claims":20,"abstract":"Apparatus and methods for leveraging machine learning and artificial intelligence to generate a response to an utterance expressed by a user during an interaction between an interactive response system and the user is provided. The methods may include a natural language processor processing the utterance to output an utterance intent. The methods may also include a signal extractor processing the utterance, the utterance intent and previous utterance data to output utterance signals. The methods may additionally include an utterance sentiment classifier using a hierarchy of rules to extract, from a database, a label, the extracting being based on the utterance signals. The methods may further include a sequential neural network classifier using a trained algorithm to process the label and a sequence of historical labels to output a sentiment score. The methods may further include, based on the utterance intent, the label and the score, to output a response."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Methods and apparatus for leveraging machine learning for generating responses in an interactive response system","description":"Apparatus and methods for leveraging machine learning and artificial intelligence to generate a response to an utterance expressed by a user during an interaction between an interactive response syste","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11967309","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11967309","citation_suggestion":"Patentable. \"Methods and apparatus for leveraging machine learning for generating responses in an interactive response system\" (US-11967309). https://patentable.app/patents/US-11967309","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11967309","json":"https://patentable.app/api/llm-context/US-11967309","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-31T01:32:12.151Z"}