{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11971913","patent":{"patent_number":"US-11971913","title":"Auto-generation of support trees","assignee":null,"inventors":[],"filing_date":"2022-01-14T00:00:00.000Z","publication_date":"2024-04-30T00:00:00.000Z","cpc_codes":["G06F","G06F","G06F","G06F","G06N","G06N","G06Q","G06Q","H04L","H04L","G06F","G06F"],"num_claims":20,"abstract":"Programs, systems, and methods for generating a support tree for automated resolution of user issues. In some embodiments, historical data may be obtained from a history of support interactions including historical issues and solutions to the historical issues. Most used solutions may be determined and stored with associated historical issues. Clusters of issues and solutions may be generated and labeled for generation of support tree nodes. Furthermore, solutions may be correlate such that a plurality of solutions may be provided for the resolving user issues. In some embodiments, issue data indicative of user issues may be provided by users. As the user provides issue data, deflections between nodes on the support tree may narrow a field of potential solutions to one or more solutions to be provided to the user."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Auto-generation of support trees","description":"Programs, systems, and methods for generating a support tree for automated resolution of user issues. In some embodiments, historical data may be obtained from a history of support interactions includ","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11971913","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11971913","citation_suggestion":"Patentable. \"Auto-generation of support trees\" (US-11971913). https://patentable.app/patents/US-11971913","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11971913","json":"https://patentable.app/api/llm-context/US-11971913","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-31T14:42:23.144Z"}