{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-11983746","patent":{"patent_number":"US-11983746","title":"User interface and process flow for providing an intent suggestion to a user in a text-based conversational experience with user feedback","assignee":null,"inventors":[],"filing_date":"2021-01-20T00:00:00.000Z","publication_date":"2024-05-14T00:00:00.000Z","cpc_codes":["G06Q","G06F","G06F","G06F","G06F","G06F","G06F","G06F","G06F","G06F","G06F","G06N","G06N","G06N","G06N","G06Q","G06Q","G06Q","G06F","G06F","G06N","G06Q"],"num_claims":19,"abstract":"Systems, apparatuses, and methods for providing a more effective customer service support system. In some embodiments, the systems, apparatuses, and methods include a user interface (UI) and process flow for implementing a conversation-based customer service support system. The user interface and associated processing enable a user/customer to quickly and accurately select an intent, goal, or purpose of their customer service request. In some embodiments, this is achieved by a set of user interface displays or screens and an underlying logic that provide a user with multiple ways of selecting, identifying, or describing the intent, goal, or purpose of their request for service or assistance."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"User interface and process flow for providing an intent suggestion to a user in a text-based conversational experience with user feedback","description":"Systems, apparatuses, and methods for providing a more effective customer service support system. In some embodiments, the systems, apparatuses, and methods include a user interface (UI) and process f","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-11983746","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-11983746","citation_suggestion":"Patentable. \"User interface and process flow for providing an intent suggestion to a user in a text-based conversational experience with user feedback\" (US-11983746). https://patentable.app/patents/US-11983746","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-11983746","json":"https://patentable.app/api/llm-context/US-11983746","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-31T02:40:43.118Z"}