{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-12001785","patent":{"patent_number":"US-12001785","title":"Mining multi-party collaboration platforms to create triaging trees and playbooks","assignee":null,"inventors":[],"filing_date":"2020-09-10T00:00:00.000Z","publication_date":"2024-06-04T00:00:00.000Z","cpc_codes":["G06F","G06F","G06F","G06F","G06F","G06F","G06F","G06N","G06N","G06N"],"num_claims":20,"abstract":"Methods, systems, and computer program products for mining multi-party collaboration platforms to create triaging trees and playbooks are provided herein. A computer-implemented method includes obtaining, from a multi-user platform, conversations related to at least one technical issue; generating a plurality of triaging trees by analyzing the conversations, wherein each of the triaging trees stores information corresponding to temporal sequences of steps related to diagnosing and resolving said at least one technical issue; and deriving a playbook for resolving said at least one technical issue at least in part by combining two or more of the plurality of triaging trees."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Mining multi-party collaboration platforms to create triaging trees and playbooks","description":"Methods, systems, and computer program products for mining multi-party collaboration platforms to create triaging trees and playbooks are provided herein. A computer-implemented method includes obtain","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-12001785","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-12001785","citation_suggestion":"Patentable. \"Mining multi-party collaboration platforms to create triaging trees and playbooks\" (US-12001785). https://patentable.app/patents/US-12001785","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-12001785","json":"https://patentable.app/api/llm-context/US-12001785","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-31T16:14:48.417Z"}