{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-12010525","patent":{"patent_number":"US-12010525","title":"Prioritizing an issue reported by a user of a wireless telecommunication network","assignee":null,"inventors":[],"filing_date":"2023-02-14T00:00:00.000Z","publication_date":"2024-06-11T00:00:00.000Z","cpc_codes":["H04W","H04L","H04L","H04L","H04L","H04L","H04L","H04L","H04L","H04L","H04W","H04W","H04W","H04W","H04W","H04W"],"num_claims":20,"abstract":"The disclosed system and method obtain a report of an issue reported by a user of the wireless telecommunication network, and historical information associated with the user and the wireless telecommunication network. The historical information includes multiple issues reported by users similar to the user, and multiple user statuses associated with the users similar to the user. The user status among the multiple user statuses includes active and inactive, indicating whether the user is an active member of the telecommunication network or has left the network. The system provides the historical information to an AI model, and obtains from the AI model a priority associated with the issue experienced by the user. The system causes a resolution of the issue based on the priority."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Prioritizing an issue reported by a user of a wireless telecommunication network","description":"The disclosed system and method obtain a report of an issue reported by a user of the wireless telecommunication network, and historical information associated with the user and the wireless telecommu","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-12010525","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-12010525","citation_suggestion":"Patentable. \"Prioritizing an issue reported by a user of a wireless telecommunication network\" (US-12010525). https://patentable.app/patents/US-12010525","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-12010525","json":"https://patentable.app/api/llm-context/US-12010525","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-31T14:37:03.637Z"}