{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-8489401","patent":{"patent_number":"US-8489401","title":"Script compliance using speech recognition","assignee":null,"inventors":[],"filing_date":"2007-02-16T00:00:00.000Z","publication_date":"2013-07-16T00:00:00.000Z","cpc_codes":["G06Q","G10L"],"num_claims":27,"abstract":"A system and method for evaluating the compliance of an agent reading a script to a client comprises conducting a voice interaction between the agent and the client wherein the agent follows a script, and dividing data representing a portion of the voice interaction into a plurality of panels after being spoken by the agent, wherein the panels correspond to respective sections of the script, wherein the dividing is based upon timestamps of the panels, and wherein the panels correspond to a single offer of a good or service."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Script compliance using speech recognition","description":"A system and method for evaluating the compliance of an agent reading a script to a client comprises conducting a voice interaction between the agent and the client wherein the agent follows a script,","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-8489401","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-8489401","citation_suggestion":"Patentable. \"Script compliance using speech recognition\" (US-8489401). https://patentable.app/patents/US-8489401","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-8489401","json":"https://patentable.app/api/llm-context/US-8489401","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-31T03:23:51.164Z"}