{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-8503641","patent":{"patent_number":"US-8503641","title":"System and method of automated order status retrieval","assignee":null,"inventors":[],"filing_date":"2005-07-01T00:00:00.000Z","publication_date":"2013-08-06T00:00:00.000Z","cpc_codes":["H04M","H04M","H04M","H04M","H04M"],"num_claims":20,"abstract":"A method of managing telephone calls is disclosed and includes receiving a telephone call from a caller, prompting the caller to provide a reason for the telephone call, and transferring the telephone call to an automated enterprise check order status system when check order status is indicated as the reason for the telephone call. Additionally, the method includes prompting the caller for an order identifier. The order identifier can be a telephone number, an account number, or an order number. The method also includes receiving the order identifier. The order identifier can be received via a series of touch tones and the order identifier is associated with a previously order telephone service."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"System and method of automated order status retrieval","description":"A method of managing telephone calls is disclosed and includes receiving a telephone call from a caller, prompting the caller to provide a reason for the telephone call, and transferring the telephone","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-8503641","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-8503641","citation_suggestion":"Patentable. \"System and method of automated order status retrieval\" (US-8503641). https://patentable.app/patents/US-8503641","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-8503641","json":"https://patentable.app/api/llm-context/US-8503641","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-30T21:22:13.698Z"}