{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-8509746","patent":{"patent_number":"US-8509746","title":"Customer care using handset data for diagnostics","assignee":null,"inventors":[],"filing_date":"2009-09-24T00:00:00.000Z","publication_date":"2013-08-13T00:00:00.000Z","cpc_codes":["H04M","H04M","H04M","H04M","H04M","H04M","H04M","H04M"],"num_claims":17,"abstract":"System and methods are provided for handset diagnostics. A dialer component intercepts a connection request associated with an entered number, and determines whether the entered number is associated with a specified service. If the entered number is associated with the specified service, a service component presents service options on a user interface of the handset, receives a selection of at least one of the service options, determines handset data based on the selection, and wirelessly communicates the handset data to a server associated with the entered number. The service component may connect the handset to the entered number, wherein the server may promote providing the specified service based on the communicated handset data. Alternatively, the service component may send a message to the user interface to indicate that the server provides the specified service based on the communicated handset data."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Customer care using handset data for diagnostics","description":"System and methods are provided for handset diagnostics. A dialer component intercepts a connection request associated with an entered number, and determines whether the entered number is associated w","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-8509746","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-8509746","citation_suggestion":"Patentable. \"Customer care using handset data for diagnostics\" (US-8509746). https://patentable.app/patents/US-8509746","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-8509746","json":"https://patentable.app/api/llm-context/US-8509746","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-30T20:57:44.566Z"}