{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-8520532","patent":{"patent_number":"US-8520532","title":"Method and system of diagnosing a video condition experienced at a customer premises","assignee":null,"inventors":[],"filing_date":"2011-02-09T00:00:00.000Z","publication_date":"2013-08-27T00:00:00.000Z","cpc_codes":["H04N","H04N","H04N","H04N"],"num_claims":20,"abstract":"A system and method for diagnosing video conditions experienced at one or more customer premises is disclosed. A system that incorporates teachings of the present disclosure may include, for example, network device including a port coupled with a first customer premises over a network, a memory storing computer instructions, and a controller. The controller can execute the computer instructions for identifying a video condition experienced at the first customer premises where the video condition is associated with video content transmitted over the network, sending a first query to first equipment at the first customer premises, receiving first responses to the first query from the first equipment, sending a second query to second equipment at a second customer premises, receiving second responses to the second query from the second equipment, and associating a cause of the video condition with the first customer premises in response to receiving the second responses. Additional embodiments are disclosed."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Method and system of diagnosing a video condition experienced at a customer premises","description":"A system and method for diagnosing video conditions experienced at one or more customer premises is disclosed. A system that incorporates teachings of the present disclosure may include, for example, ","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-8520532","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-8520532","citation_suggestion":"Patentable. \"Method and system of diagnosing a video condition experienced at a customer premises\" (US-8520532). https://patentable.app/patents/US-8520532","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-8520532","json":"https://patentable.app/api/llm-context/US-8520532","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-05-31T23:10:35.955Z"}