{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9594597","patent":{"patent_number":"US-9594597","title":"Systems and methods for automated server side brokering of a connection to a remote device","assignee":null,"inventors":[],"filing_date":"2012-10-23T00:00:00.000Z","publication_date":"2017-03-14T00:00:00.000Z","cpc_codes":["G06F","G06F","G06Q","G06Q","H04L","H04L","H04M","H04M"],"num_claims":9,"abstract":"Systems and methods described herein provide for automated brokering of a remote connection to a device between entities, including support personnel, work queues and automated support tools. The automated brokering of the remote connection may be based on a work flow or events detecting during service to the remote device. In one example deployment, a centralized service provides support services to multiple customer devices. For each device, the centralized service establishes a remote connection to the device via a remote connectivity tool. Based on the type of work to perform, the centralized service may automatically provide the remote connection to a support automation tool to automatically deliver a local automation service to the device or to a remote support agent to access the device via the remote connection."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Systems and methods for automated server side brokering of a connection to a remote device","description":"Systems and methods described herein provide for automated brokering of a remote connection to a device between entities, including support personnel, work queues and automated support tools. The auto","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9594597","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9594597","citation_suggestion":"Patentable. \"Systems and methods for automated server side brokering of a connection to a remote device\" (US-9594597). https://patentable.app/patents/US-9594597","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9594597","json":"https://patentable.app/api/llm-context/US-9594597","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T19:50:19.732Z"}