{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9600784","patent":{"patent_number":"US-9600784","title":"Estimating value of information technology service management based on process complexity analysis","assignee":null,"inventors":[],"filing_date":"2008-04-04T00:00:00.000Z","publication_date":"2017-03-21T00:00:00.000Z","cpc_codes":["G06Q","G06Q"],"num_claims":17,"abstract":"Techniques are disclosed for quantitatively estimating a value of a given process, such as an IT service management process. For example, a computer-implemented method for estimating a value based on a complexity analysis of a given process comprises a computer performing the following steps. A context for the given process is identified. A baseline for the given process is quantified. The process baseline comprises a key performance indicator and an underlying complexity measure. An improvement measure for the given process is determined. The improvement measure is achieved by at least one of a tooling deployment or a process transformation. A value derived for the given process is estimated based on the context identifying, baseline quantifying, and improvement determining steps."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Estimating value of information technology service management based on process complexity analysis","description":"Techniques are disclosed for quantitatively estimating a value of a given process, such as an IT service management process. For example, a computer-implemented method for estimating a value based on ","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9600784","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9600784","citation_suggestion":"Patentable. \"Estimating value of information technology service management based on process complexity analysis\" (US-9600784). https://patentable.app/patents/US-9600784","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9600784","json":"https://patentable.app/api/llm-context/US-9600784","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T13:35:55.821Z"}