{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9639245","patent":{"patent_number":"US-9639245","title":"System and method for interactively delivering expert information to remote outlets","assignee":null,"inventors":[],"filing_date":"2014-02-04T00:00:00.000Z","publication_date":"2017-05-02T00:00:00.000Z","cpc_codes":["G06F","G06Q","G06Q","G06F","G06F","G10L","G10L","G10L","G10L","H04L","H04L"],"num_claims":20,"abstract":"A networked interactive expert system is disclosed for selectively providing relevant expertise when a user requires such assistance. System provides a set of networked facilities for determining an expertise needed by a customer based on a location. Such location can be either physical or logical. A physical “location” corresponds, for example, to a department within a retail outlet. Examples of logical “locations” are ones corresponding to a web-page, a product identification code of interest, a customer identification code, and/or explicit knowledge category selected by the customer. An expert studio, from a list of expert studios providing expertise corresponding to the identified location associated with the customer's request, is matched up with the request. Thereafter, a primary connection, supporting an interactive videoconference session, is established between a first networked node associated with the customer and a second networked node associated with the designated expert studio."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"System and method for interactively delivering expert information to remote outlets","description":"A networked interactive expert system is disclosed for selectively providing relevant expertise when a user requires such assistance. System provides a set of networked facilities for determining an e","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9639245","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9639245","citation_suggestion":"Patentable. \"System and method for interactively delivering expert information to remote outlets\" (US-9639245). https://patentable.app/patents/US-9639245","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9639245","json":"https://patentable.app/api/llm-context/US-9639245","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T07:18:34.733Z"}