{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9652727","patent":{"patent_number":"US-9652727","title":"Mobile care with a virtual queue","assignee":null,"inventors":[],"filing_date":"2011-10-10T00:00:00.000Z","publication_date":"2017-05-16T00:00:00.000Z","cpc_codes":["G06Q","G06Q","H04L","H04L","H04M","H04M","H04M","H04M","H04M","H04W","H04W","H04W"],"num_claims":15,"abstract":"An apparatus, a method, and a computer program receive a request message from a mobile device to connect with an agent and authenticate the request message and provisioning a database for enabled services and service location. A service provider is identified and selected from a plurality of service providers. As a result, the request message is transmitted to the service provider in order to determine availability of the service provider."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Mobile care with a virtual queue","description":"An apparatus, a method, and a computer program receive a request message from a mobile device to connect with an agent and authenticate the request message and provisioning a database for enabled serv","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9652727","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9652727","citation_suggestion":"Patentable. \"Mobile care with a virtual queue\" (US-9652727). https://patentable.app/patents/US-9652727","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9652727","json":"https://patentable.app/api/llm-context/US-9652727","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T11:22:17.013Z"}