{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9659289","patent":{"patent_number":"US-9659289","title":"Customer touch point for real time sharing of transaction data between different customer interaction channels","assignee":null,"inventors":[],"filing_date":"2012-12-27T00:00:00.000Z","publication_date":"2017-05-23T00:00:00.000Z","cpc_codes":["G06Q","G06Q","G06Q","G06Q","G06Q"],"num_claims":20,"abstract":"Techniques and equipment for enabling a cross-channel real time awareness framework for capturing and sharing transaction data in real time for a user via an interface of a channel of an enterprise are disclosed. The captured transaction data are made accessible to other channels of the enterprise for processing transactions initiated by the user via an interface of the one of the other channels."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Customer touch point for real time sharing of transaction data between different customer interaction channels","description":"Techniques and equipment for enabling a cross-channel real time awareness framework for capturing and sharing transaction data in real time for a user via an interface of a channel of an enterprise ar","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9659289","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9659289","citation_suggestion":"Patentable. \"Customer touch point for real time sharing of transaction data between different customer interaction channels\" (US-9659289). https://patentable.app/patents/US-9659289","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9659289","json":"https://patentable.app/api/llm-context/US-9659289","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T11:17:49.516Z"}