{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9659465","patent":{"patent_number":"US-9659465","title":"Problem resolution validation","assignee":null,"inventors":[],"filing_date":"2013-12-20T00:00:00.000Z","publication_date":"2017-05-23T00:00:00.000Z","cpc_codes":["G07F","H04L","H04L","H04L"],"num_claims":12,"abstract":"A method of validating resolution of a problem at a media terminal is described. The method comprises accessing a file including a task; identifying a plurality of specific actions to be taken to perform the task; and ascertaining each event that would be triggered by the media terminal when each identified specific action is performed correctly. The method further comprises: displaying the identified specific actions to a service engineer; and transmitting a validation message to a remote management system when all ascertained events have been triggered in response to the service engineer performing the identified specific actions correctly."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Problem resolution validation","description":"A method of validating resolution of a problem at a media terminal is described. The method comprises accessing a file including a task; identifying a plurality of specific actions to be taken to perf","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9659465","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9659465","citation_suggestion":"Patentable. \"Problem resolution validation\" (US-9659465). https://patentable.app/patents/US-9659465","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9659465","json":"https://patentable.app/api/llm-context/US-9659465","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T04:59:50.991Z"}