{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9667507","patent":{"patent_number":"US-9667507","title":"Increasing the accuracy of service quality management metrics","assignee":null,"inventors":[],"filing_date":"2015-11-12T00:00:00.000Z","publication_date":"2017-05-30T00:00:00.000Z","cpc_codes":["H04L","G06F","H04L","H04L","G06F","G06F"],"num_claims":12,"abstract":"According to embodiments of the present invention, one or more computer processors determine a source for a performance indicator of a target service element is known. The one or more computer processors select, at run time, a source for the performance indicator that has a least amount of information gaps. The one or more computer processors determine information associated with the performance indicator from the source. The one or more computer processors determine whether the determined information associated with the performance indicator is more current than a quality indicator periodicity value that is associated with the target service element. In response to determining that the determined information associated with the performance indicator is more current than a quality indicator periodicity value that is associated with the target service element, the one or more computer processors selecting the performance indicator."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Increasing the accuracy of service quality management metrics","description":"According to embodiments of the present invention, one or more computer processors determine a source for a performance indicator of a target service element is known. The one or more computer process","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9667507","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9667507","citation_suggestion":"Patentable. \"Increasing the accuracy of service quality management metrics\" (US-9667507). https://patentable.app/patents/US-9667507","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9667507","json":"https://patentable.app/api/llm-context/US-9667507","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T06:44:23.856Z"}