{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9684903","patent":{"patent_number":"US-9684903","title":"Expert collaboration system and method","assignee":null,"inventors":[],"filing_date":"2014-08-14T00:00:00.000Z","publication_date":"2017-06-20T00:00:00.000Z","cpc_codes":["G06Q","H04L"],"num_claims":20,"abstract":"A system and method for remotely providing expert assistance receive identification information from a mobile device that is representative of a component and communicate the identification information to remotely located expert personnel. The system and method also receive an expert-identified work scope that includes guidance information for display on the mobile device to guide the operator through diagnosing, repairing, testing, and/or replacing the component. The system and method also store the expert-identified work scope and the identification information such that the expert-identified work scope is associated with the identification information. The system and method compare subsequently received identification information with the stored identification information and automatically select and communicate the expert-identified work scope based on comparing the subsequently received identification information with the stored identification information."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Expert collaboration system and method","description":"A system and method for remotely providing expert assistance receive identification information from a mobile device that is representative of a component and communicate the identification informatio","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9684903","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9684903","citation_suggestion":"Patentable. \"Expert collaboration system and method\" (US-9684903). https://patentable.app/patents/US-9684903","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9684903","json":"https://patentable.app/api/llm-context/US-9684903","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T16:52:35.232Z"}