{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9686405","patent":{"patent_number":"US-9686405","title":"Unified call routing in social hunt groups","assignee":null,"inventors":[],"filing_date":"2015-01-27T00:00:00.000Z","publication_date":"2017-06-20T00:00:00.000Z","cpc_codes":["H04M","H04L","H04L","H04M","H04M","H04Q","H04Q","H04Q","H04Q","H04Q"],"num_claims":5,"abstract":"Telephone call routing in a hunt group is based upon monitoring computer activities of the members (devices, people) of the hunt group. For example, a hunt group's member activity score may be based upon how many incoming hunt group calls that member handles. This high activity score is then used to control that member's place in the call routing order."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Unified call routing in social hunt groups","description":"Telephone call routing in a hunt group is based upon monitoring computer activities of the members (devices, people) of the hunt group. For example, a hunt group's member activity score may be based u","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9686405","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9686405","citation_suggestion":"Patentable. \"Unified call routing in social hunt groups\" (US-9686405). https://patentable.app/patents/US-9686405","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9686405","json":"https://patentable.app/api/llm-context/US-9686405","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T09:15:46.447Z"}