{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9691069","patent":{"patent_number":"US-9691069","title":"System and method for device specific customer support","assignee":null,"inventors":[],"filing_date":"2011-06-20T00:00:00.000Z","publication_date":"2017-06-27T00:00:00.000Z","cpc_codes":["H04M","G06Q","G06Q","H04L"],"num_claims":20,"abstract":"A method of routing a voice communication from an information handling system to one of a plurality of queues includes automatically obtaining an identifier from the information handling system that uniquely identifies the information handling system, and transmitting the identifier so that the voice communication can be routed to one of the queues."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"System and method for device specific customer support","description":"A method of routing a voice communication from an information handling system to one of a plurality of queues includes automatically obtaining an identifier from the information handling system that u","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9691069","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9691069","citation_suggestion":"Patentable. \"System and method for device specific customer support\" (US-9691069). https://patentable.app/patents/US-9691069","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9691069","json":"https://patentable.app/api/llm-context/US-9691069","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T15:59:26.666Z"}