{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9706051","patent":{"patent_number":"US-9706051","title":"Securely and efficiently transferring sensitive information via a telephone","assignee":null,"inventors":[],"filing_date":"2016-02-03T00:00:00.000Z","publication_date":"2017-07-11T00:00:00.000Z","cpc_codes":["H04M","G06Q","G06Q","G06Q","G06Q","G06Q","H04L","H04L","H04L","H04L","H04L","H04M","H04M","H04M","H04M","H04M","H04M","H04M"],"num_claims":29,"abstract":"An apparatus includes a communications module that establishes a telephonic connection between a customer service representative of a company and a customer through an electronic device. An identification module receives an identifier that alerts the customer service representative and/or a computer system of the company that the customer has a customer profile that includes information to identify the customer. The identifier is received in conjunction with the telephonic connection. The customer profile is stored previous to the telephonic connection. An ID request module sends a request to the customer to provide identifying information via the electronic device of the customer. The identifying information is input to the electronic device by the customer using an electronic, non-verbal technique. An ID confirmation module receives an identification confirmation in response to the identifying information input by the customer matching the information to identify the customer in the customer profile."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Securely and efficiently transferring sensitive information via a telephone","description":"An apparatus includes a communications module that establishes a telephonic connection between a customer service representative of a company and a customer through an electronic device. An identifica","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9706051","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9706051","citation_suggestion":"Patentable. \"Securely and efficiently transferring sensitive information via a telephone\" (US-9706051). https://patentable.app/patents/US-9706051","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9706051","json":"https://patentable.app/api/llm-context/US-9706051","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T04:58:50.363Z"}